Thank you for shopping with Berlanco. Please note that this shipping policy applies exclusively to online purchases made through our official website.

Shipping Rates and Delivery

• We offer FREE DELIVERY on all orders within Malaysia, Singapore, Hong Kong and Taiwan

Delivery Address and Contact Details

• Please ensure that all orders include a daytime delivery address and accurate contact details to facilitate smooth delivery process.

Payment Information

• All transactions made through our online store will appear on your credit card statement as VGROUP TRADING SDN.BHD.

Delivery Times

• Delivery times provided are estimates only and are based on information from our service providers.
• Actual delivery times may vary depending on factors such as product availability and location.
• You will receive an email notification in case of any significant delays due to out-of-stock items or other unforeseen circumstances.
• If your order includes both in-stock and delayed items, we may offer you the option to split the shipment. Please note that additional freight charges may apply.

Order Dispatch and Address Changes

• Once your order has been dispatched from our facility, we are unable to modify the delivery address or redirect the shipment to another address.